How can we help?

Guides, FAQs and step-by-step instructions for every aspect of running a Shop123 store

Getting Started

Take your first steps — sign up, pick a template, and launch your first Shop123 store.

4 articles

Products

Add, edit and organize products — images, variants, prices and inventory.

4 articles

Orders & Payments

Manage orders, payment providers, refunds and invoices.

3 articles

Shipping

Shipping zones, prices, pickup and delivery methods.

2 articles

Design & Customization

Customize templates, colors, fonts and page content.

2 articles

Marketing & SEO

Drive organic traffic, paid campaigns, newsletters, and content marketing.

2 articles

Customer Management

Customer list, order history, and support tickets.

1 article

Account & Billing

Manage your account, pricing plans, invoices, and team access.

1 article

Popular articles

Create your Shop123 account
Get up and running in minutes — what you need, how long it takes, and what to expect.
Choose a store template
Pre-built design templates — how to pick the right one for your business and customize it to your brand.
Pricing plans
Overview of Shop123 plans and what's included in each.
Launch your store
A professional pre-launch checklist: products, payments, shipping, legal pages and more.
Connect a custom domain
How to connect your own domain (like mystore.com) to your Shop123 store.
Manage inventory
How to track quantities, get notified on low stock, and display "out of stock".